Guide / Case study

Orleans, Success takes time: building comprehensive, inclusive mobility

Orleans, Success takes time: building comprehensive, inclusive mobility
How Orléans Métropole reinvented mobility across its territory

How can you deliver a high-performing transport service in low-density areas without blowing up budgets? Over the past eight years, Orléans Métropole, Keolis, and Padam Mobility have risen to this challenge by fundamentally transforming the TAO network.

From the first local pilot in 2018 to the deployment of a connected fleet serving the entire territory day and night, go behind the scenes of an extraordinary project.
In this case study, you will discover:

  • The strategic choices that made it possible to replace low-ridership fixed lines with an agile and inclusive network.
  • The operational behind-the-scenes of service unification, including night transport and paratransit services (PMR).
  • The key takeaways and milestone figures of a successful scale-up, driven by algorithmic optimization and strong user adoption.

Download the full case study to explore this year-by-year transformation and draw inspiration from best practices deployed in the field.

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Padam Mobility

As a key player in shared mobility, Padam Mobility meets the objectives of rebalancing the transport offer in sparsely populated areas and allows all users to move around with more freedom. The company designs and develops dynamic and intelligent Demand-Responsive Transport solutions (DRT and Paratransit) based on artificial intelligence:

Users book their rides in real time or in advance via an application, a website or a call centre.

Drivers follow the evolution of their itinerary which is optimised according to bookings.

Thanks to a dedicated management interface, transport operators can supervise operations and collect the data needed to continuously improve the service.