Support

At your side at every stage of your project

From simulation to extension, a project with Padam Mobility is the assurance of having the best tools and experts to design the service that users will love.

Support

Tailor-made, from the very beginning

Simulation

Experimentation

Arrow

To set up, test and optimise your service in real conditions:

  • Service definition
  • Dry run
  • Iterations

Operations

Arrow

We help you achieve operational excellence in your DRT or Paratransit service and maintain the satisfaction of your users.

Experimentation

Take advantage of our community of Demand-Responsive Transport experts

To operate DRT or Paratransit service with Padam Mobility is to benefit from a technology that is 100% made in France and from an expertise close to the local and operational challenges.

Let us guide you
towards operational excellence

Whether you are a local authority, a transport authority, an operator, or a company, our teams can help you design, develop and extend a mobility offer tailored to your needs.

We provide you with high-performance measurement tools to manage and monitor your service through more than a hundred indicators.

Let us guide you towards operational excellence

You may be wondering...

Who should I contact for answers to questions about my DRT or Paratransit service?

Arrow

You will have a dedicated website from which you can send questions, remarks or requests to our support team at any time.

How often are the Padam Mobility tools improved or updated?

Arrow

About every week our teams add features, fix bugs and improve the service. You will receive a monthly update note to keep you informed of these evolutions.

How will I know how to use your solutions?

Arrow

Each new project is an opportunity for us to train you in the use of each of our tools: applications and management interfaces. You decide who in your team is to be trained and our support team will propose an appropriate training plan, either face-to-face or by videoconference.

What indicators could I access to monitor my service?

Arrow

We will allow you to collect valuable data for the continuous improvement of your service from DRT or Paratransit. Flow, activity, performance, grouping, fleet utilization, punctuality, quality of service, acquisition, etc. You will be able to view more than a hundred indicators and all the data related to your network of DRT or Paratransit on a dedicated dashboard.

Can I integrate your solutions with my existing tools?

Arrow

Of course. Following a preliminary project study, we define together the integration needs if your tools are not already part of our current partners.

Implementing a new service?
Optimising an existing service?
Replacing a fixed busline?